AI for facilities

AI that works alongside your facilities business, not past it

Staff shortages, sick leave and tight margins make every day a puzzle, and meanwhile the administration piles up. We deploy AI exactly where it gives time and margin back: scheduling, communication and reporting.

AI for facilities

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Who it is for

For cleaning companies and facilities service providers that do want to get the work done.

Demand is growing, but the people to do it are scarce and margins are thin. The gains do not come from working harder, but from losing less time on rescheduling, chasing calls and paperwork.

  1. Every sick call throws the schedule into disarray

    With high sick leave in cleaning, you are on the phone early in the morning trying to get a site staffed. That rescheduling costs your planners hours a week and stays manual work that is never finished.

  2. Reports and complaints sit too long

    A report from a client comes in by email, app or phone and easily gets lost in the rush. Clients cannot see its status, and a slow response costs trust at the next contract renewal.

  3. Administration eats into your margin

    Writing up quality checks, sending reports to clients and keeping contracts up to date: it is a lot of manual work that brings in no revenue. With thin margins, every hour spent on this is an hour you do not earn back.

Facilities team discussing the day schedule

InnoWorks team

Tijn Meijerink & Twan van Heijden

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How we work in the facilities sector. In three steps.

We start with your processes, not with a tool. First we pinpoint where the gains are, then we build in short iterations, then we make sure your team actually uses it.

Explore and pinpoint opportunities
Build and iterate
Roll out and guide
  1. 1 Explore and pinpoint opportunities
  2. 2 Build and iterate
  3. 3 Roll out and guide

Cases ·Facilitair & schoonmaak

What we already built in facilitair & schoonmaak.

No demos or slides, but working AI in production at companies in your sector. See what is live and what it delivers.

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What you get out of it

What AI delivers for your facilities business.

No science fiction, but digital colleagues and smart software that take over the time-consuming tasks you currently lose people to.

Scheduling and absences

A gap in the schedule filled faster

An AI agent catches sick calls, finds the right replacement based on site, skill and availability, and makes the first contact, so your planner only has to make the call. No weeks of programming: a digital colleague like this is usually live in 2 to 4 weeks. This falls under our AI agents.

AI agent fills a gap in the schedule Schedule filled faster
Reports and communication

Every report picked up and visible straight away

Reports from email, form or app are automatically recognised, categorised and assigned to the right site manager, with a tidy update back to the client. Nothing slips through and your client sees the status, which cuts down on chasing calls and strengthens the relationship. We build this as custom AI software, connected to your existing systems.

Reports automatically recognised and routed Nothing slips through
Quality and knowledge

Reports and contracts without the manual work

AI summarises quality checks and inspections into a report for the client and pulls the agreements and terms out of your contracts so you can search them instead of leafing through them. With our AIOS you bring scheduling, contracts and reports together in one place, searchable in plain language. Not sure where to start? An AI audit gives you a prioritised opportunity report in 14 days, with the ROI per opportunity.

Quality reporting and searchable contracts Less manual work

What it costs

Fits the size of your organisation.

From a single workflow to a broader rollout across teams: we agree on scope and a fixed price up front, tailored to the size of your organisation.

Frequently asked questions

Questions you probably have too.

Still have questions? Get in touch
How can AI help with staff shortages and absences in cleaning?

AI does not solve the shortage, but it eases the pressure it causes. An AI agent can process sick calls straight away, suggest the most suitable available employee for a site and make the first contact, so your planners no longer have to ring around manually first thing in the morning. That removes hours of rescheduling per week and gets sites staffed faster.

Is AI worth it for an SMB cleaning company with tight margins?

With tight margins, every hour saved counts. AI does not pay off through expensive projects, but by removing time-consuming manual work: rescheduling, chasing reports and typing up reports. That is why we start with an audit that ranks opportunities by ROI, so you first do what brings in money or time fastest. If an application is not yet profitable, we say so honestly.

Which tasks in facility management can you automate with AI?

The biggest gains are in the repetitive, administrative tasks. Think of processing and routing reports and complaints, following up on staff absences in the schedule, summarising quality checks into a client report, and making contracts and SLA agreements searchable. The physical cleaning work stays human; AI takes over the paperwork around it.

Does AI work with our existing scheduling and quality software?

Yes. We build custom AI software that connects to the systems you already use for scheduling, time tracking and quality control, instead of forcing you to replace everything. The AI works on top of your current data and processes, so your staff stay in their familiar way of working and the barrier is low.

How quickly is an AI solution for our facilities business live?

A well-defined AI agent, for example for reports or absences, is usually live within 2 to 4 weeks. We start small with one concrete bottleneck, measure whether it works and expand from there. That way you see results quickly without a long, risky IT project.

Our people are not technical. Isn't AI too complicated for us?

The facilities sector often lags behind on digitisation, and that is precisely why we start small and practical. A good AI agent works through the channels your team already knows, such as email or an app, and requires no technical knowledge from the user. We handle the technology and give your team a short briefing, so it feels like a colleague lending a hand rather than a new system to learn.

You can feel it has to change,
we show you how.

You know where the friction is. We help you figure out how AI can genuinely fix it.

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