AI agent development

AI agents for business that take over the work. Not someday. Now.

We build custom AI agents that take over specific tasks in your business, connected to your own systems and data. Following up on leads, summarising meetings, building reports. They work 24/7 within defined guardrails, with logging and human oversight where needed.

AI agent development

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Sound familiar?

Your team is doing work a machine can do better.

Not because they aren't good at it. But because it's repetitive, time-consuming and error-prone. The same emails every day, the same data, the same reports. Your team is capable of more. Just not while they're stuck in the repetitive manual work.

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AI agent development, from idea to working agent.

No experiments. Agents that deliver value from day one.

Discovery and scope
Build and test
Launch and keep improving
  1. 1 Discovery and scope
  2. 2 Build and test
  3. 3 Launch and keep improving

Several agents, one flow

Five researchers at once, the strategist decides.

The LAB63 agent workflow automatically prepares research, synthesis and reporting from the kick-off onwards. AI does the heavy preparatory work.

3–5 days

Strategy work typically saved, per project

Agent workflow: intake to reporting

Input

Kick-off Transcript

  • Briefing
  • Sources (incl. SharePoint)

Agent

  1. AI step: The kick-off is automatically transcribed and triggers the flow

  2. AI step: The briefing and sources (including SharePoint) are retrieved and pre-structured

  3. AI step: 5 specialist researcher agents investigate in parallel

    • Brand
    • Market
    • People
    • Society
    • Media
  4. AI step: A “strategist” agent produces the synthesis: challenges, insights and jobs-to-be-done

  5. AI step: A “copywriter” agent turns this into a clear strategic report in the right tone of voice

  6. AI step: The output is saved and the people involved are notified automatically

Then a person takes over: The strategist remains responsible for choices, nuance and creativity.

Result

Strategic report

Challenges

Insights

Jobs-to-be-done

Saved

The people involved are notified

Replayed at speed, with the steps as described in the case. Read the LAB63 case

What a custom AI agent does for you

One agent. One task. Auditable.

Not a jack-of-all-trades that does nothing well. A digital worker with a bounded task, visible controls and feedback from real-world use.

  1. An AI agent handling a process as a workflow from start to finish

    Sales agents

    Follow up on leads without delay.

    A new lead comes in and your agent responds within minutes. It qualifies, books a meeting, sends a follow-up. Day and night, without your team having to lift a finger.

  2. An AI agent that reads and compares policy documents, built for du Gardijn

    Meeting agents

    Every conversation gets captured.

    Your agent sits in on meetings, writes a summary, assigns action items and updates your CRM. Automatically, after every conversation. Nothing forgotten, nothing manual.

  3. An AI intake agent on the phone processing reports in its own words

    Data agents

    Information that organises itself.

    Your agent pulls data from your systems, combines it and presents it. Weekly reports, dashboards that fill themselves, alerts whenever something is off.

  4. An internal AI search tool that finds knowledge in seconds, built for HypotheekCompany

    Workflow agents

    Processes that run themselves.

    From generating quotes to sending invoices. Your agent picks up an entire process, from start to finish. With human oversight where needed and full transparency about what happens.

Core sectors

The sectors where our proof runs deepest

Financial services and real estate are our sharpest vertical focus, backed by working solutions and hands-on delivery experience.

Frequently asked questions

Questions you probably have too.

Still have questions? Get in touch
What is an AI agent?

An AI agent is a digital worker that independently carries out specific tasks within your business, 24 hours a day. Not a chatbot that only gives answers, but a system that takes action. Think following up on leads, capturing meetings or sending invoices, without anyone having to click a thing.

What do AI agent development services from Innoworks include?

Everything from idea to working agent. We start with discovery and scope: which task, which systems, what the agent may decide on its own. Then we build and test it, connected to the tools you already use. After launch we keep improving it based on what we see in production, with logging and human oversight built in. A first working agent is usually live in 2 to 4 weeks.

What does an AI agent actually do in practice?

One agent does one task well. For example, following up on leads within 2 minutes instead of 24 hours, capturing meetings and updating your CRM, preparing quotes based on a conversation, or sending invoices and monitoring payments. The narrower the task, the stronger the agent.

Who builds AI agents for businesses in the Netherlands?

AI agents are built by AI agencies, software houses and IT service providers, and software vendors increasingly add agents to their own packages. Innoworks is a Dutch AI implementation partner with offices in Enschede and Rotterdam that builds AI agents, also called digital workers, for SMEs and mid-sized organisations across the Netherlands. One example is the WhatsApp agent for United Lease in Oldenzaal, which handles the complete lead intake and puts qualified leads into the CRM. A first working agent is usually live within 2 to 4 weeks, connected to your own systems.

Which custom AI agents have you built?

Two examples from our cases: a WhatsApp AI agent for United Lease that handles the complete lead intake, from the first message to a qualified lead in their CRM, including document recognition. And an agent workflow for LAB63 in which five agents run specialist research in parallel and prepare research, synthesis and reporting from the kick-off, saving 3 to 5 days per assignment.

Do you also build AI agents for construction companies?

Yes. For contractors, installers and other construction companies we build AI agents for site administration and daily reports, planning and purchasing, specification and tender analysis and the Wkb file, connected to the planning and project administration you already use. There are no construction cases on our site yet. The principle behind a dictated daily report is already running at In het Veld, where conversations are automatically turned into reports and action points. The approach per application is on our page about AI in construction.

What is the difference between an AI agent and a chatbot?

A chatbot answers questions in a conversation. An AI agent carries out tasks: it reads emails and documents, updates your CRM, prepares a quote or starts a process, within the permissions you give it. A chatbot can be the front end of an agent, but the work sits in the connections to your systems.

What is the difference between an AI agent and RPA?

RPA follows fixed rules and breaks the moment the input deviates. An AI agent thinks along, weighs context, and can handle natural language and unfamiliar situations. RPA is good for stable, repetitive tasks. An AI agent is good for tasks where someone would normally still have to keep an eye on things.

Does an AI agent work with our existing systems?

Yes. We connect agents to the tools you already use: Moneybird, AFAS, Exact, your CRM, Google Workspace, Outlook, WhatsApp. We build on what is already there, not alongside it. No standalone tool your team has to learn separately all over again.

How do you choose an AI agent development company?

Look for a partner that connects agents to your own systems instead of selling a standalone tool, can show agents running in production at real clients, agrees a fixed price up front, builds in logging and human oversight for critical actions, and stays involved after launch. An agent is never finished on day one: it gets better through feedback from real use.

Is an AI agent a standalone tool or part of something bigger?

An agent works best as part of how your business runs: with access to the right data, clear agreements on what it may decide by itself and a fixed place in the process. That is why we also look at the process, the integrations and the data layer around it. That way one agent grows into a new way of working, instead of an experiment that gets left on the shelf.

How long does it take to build an AI agent?

A first working agent is up in 2 to 4 weeks. After that we keep improving it based on what we see in production. No months of writing specs first, but something tangible fast that grows with your business.

What does an AI agent cost?

It depends on three things: how many systems the agent has to drive, how critical the task is (and so how much control and logging it needs), and whether it is delivered once or improved continuously. A simple agent that takes over one task is a smaller project than an agent that drives multiple systems; those usually run on a retainer model. We always agree a fixed price up front. Book a call for a concrete estimate for your use case.

What if the AI agent makes a mistake?

For critical actions we build in a human-in-the-loop. The agent proposes, a person approves. For routine tasks we let the agent work on its own with monitoring and logging as a safety net. You can always see what happens and you can correct it.

How does an AI agent know it is doing something right?

Through feedback and monitoring. We build in logging so you can see what the agent does on every action, and the agent learns from corrections. Better every week, not one big release every two years. That is the difference from traditional software.

Where does most of your time go?
That is where we start.

Tell us which work comes back every week. We show you what AI prepares, and what you only still approve.

Not ready for a conversation yet? See what we built first →

30 minutes. Online or in Enschede. You decide.