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Glossary Approach & collaboration

AI literacy

What is AI literacy?

AI literacy is your employees’ ability to understand AI, use it sensibly, and assess the results critically; since the AI Act it is also a legal obligation.

Also known as AI literacyAI skills

AI literacy is more than being able to operate a tool. It is understanding what an AI system does, where the limits lie, when you can trust an outcome, and when you need to check it. A team that masters that gets more out of AI and makes fewer blunders with it. Build a plan per role with our AI literacy planner.

Since the AI Act it is no longer optional either: organisations that deploy AI must take measures to support the AI literacy of their people. Since July 2026 that no longer has to be a set level, but doing nothing at all does not comply. What started as a good idea has thereby also become a requirement. What Article 4 asks exactly is explained in our guide to AI literacy.

The practical route there is usually a combination of an AI workshop and AI that is built into the work so well that good use comes naturally. Knowledge plus the right tools, not one without the other.

Last updated: 20 October 2026

Relatedterms

Read on in the glossary

All terms
Approach & collaborationAI workshopAn AI workshop is a hands-on session in which your team learns what AI can and cannot do and applies it directly to their own work, so the knowledge sticks instead of evaporating.Strategy & implementationAI ActThe AI Act is the European law that sets rules for developing and using AI, with stricter requirements the more high-risk an application is.Strategy & implementationAI implementation partnerAn AI implementation partner is an agency that does not just advise on AI but actually builds it, connects it to your systems, and keeps it running in your day-to-day processes.Approach & collaborationProof of Concept (PoC)A proof of concept is a small, fast version of an AI solution that proves the idea works on real data, before you invest in a full build.

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