How AI removes repetitive document work at du Gardijn Verzekeringen
Advisors keep advising. AI handles the repetitive work: comparing policy schedules and filling in HOA reports. A flawless overview in seconds and a downloadable report straight away.
- Industry
- Insurance / Financial services
- Headquarters
- Enschede, Netherlands
- Founded
- 1994
- Solution
- Process optimisation with AI
The challenge
At du Gardijn, a lot of time went into meticulous, repeatable work. Comparing policy changes and retyping data from policy schedules for HOA reports. Fine work, but not the work where advisors add value.
At scale, that adds up fast: thousands of policy analyses per year and HOA documents that all have to be filled in by hand.
The solution
Together we set up two smart agents in a single secure web environment, exclusively for du Gardijn.
1) Policy Analysis Agent (old vs new policy)
Employee uploads the old and new policy schedule (PDF)
AI detects differences and shows them clearly, "before and after"
AI drafts a customer email that the employee only needs to review
2) HOA Reporting Agent (from policy to report)
Employee uploads the policy schedule
AI automatically extracts the required fields for the core insurance policies
The HOA template is filled in instantly and is ready to download
The result
From minutes of comparing to roughly 30 seconds of uploading and an instant overview
From 15 minutes to produce an HOA report to roughly 30 seconds per document
Consistent output, fewer typos, and more time for customer contact and advice
30sec
Upload to result
- 4,400/year
- Policy analyses per year
- Fewer errors
- Consistent, no typos
What the client says
"Great collaboration. Saves a lot of work."
"Very happy with it. This is genuinely faster."
du Gardijn Verzekeringen
